Student Financial Support will help you understand your financial aid eligibility and choose payment options that best fit your unique family circumstances. We offer a variety of ways to get in touch, so you can always choose the one that’s most convenient for you.

Call Us

Please feel free to give us a call at 410-516-8028.
Monday to Thursday: 8:30 a.m. to 7:00 p.m. ET
Friday 8:30 a.m. to 5:00 p.m. ET

Zoom With Us

Student Financial Support has Zoom walk-in hours to make it easier for undergraduate students to meet one-on-one with our financial aid advisers.

You can speak with an adviser via Zoom during the following days/times:

1. Mondays, Wednesdays, and Fridays from 10 a.m. to 12 p.m. ET
2. Tuesdays and Thursdays from 3 p.m. to 5 p.m. ET.

Zoom Walk-In Hours will not be available on the following dates/times:

  • Thursday, July 27
  • Monday, September 4
  • Thursday, November 23 and Friday, November 24

To serve as many students as possible, we’re limiting each meeting to 20 minutes. Once you join Zoom, you’ll be placed in a virtual waiting room. An adviser will connect with you as soon as they’re available. Wait times can vary and tend to be longer at busy times of the year, so we appreciate your patience.

Enter Walk-In Zoom

Come Talk With Us

If you need financial aid assistance, speak with one of our advisers at the Student Financial Support office.

Office Location

Levering Hall, Suite 102
3400 N. Charles St.
Baltimore, MD 21218

Hours of Operation

In-Person Services
Monday, Tuesday, and Thursday
8:30 a.m. to 4:30 p.m. (ET)

Get In Touch With Your Adviser

All prospective undergraduate students are assigned a personal financial aid adviser based on their last name. Click on your adviser in the list below to connect with them.

International Students: Pamela Mason
Contact Pamela
Cummings Scholars: Javier Avila
Contact Javier

Undergraduate Students

AAA – CAN Rebecca Schachter
Contact Rebecca
CAO – ELM Samantha Shores
Contact Samantha
ELN – GHZ Javier Avila
Contact Javier
GIA – KAS Karen Vanegas
Contact Karen
KAT – LEO Denise Coleman
Contact Denise
LEP – NGX Hope Smedley
NHA – ROB Albertha Mellerson
Contact Albertha
ROC – TES Andrea Lewis
Contact Andrea
TET – VIY Denise Coleman
Contact Denise
VIZ – ZZZ Pamela Mason
Contact Pamela

Get to Know Us

Student Financial Support is dedicated to helping you and your family understand and evaluate financial aid options. We’re here to answer your questions and help you along your journey.

Meet Our Team